wren kitchen reviews

wren kitchen reviews

Really well made and it looks fantastic. I'm very happy with it. The safety procedures in place were also top quality. They will give you the option to do it yourself or find someone too so it’s not forced upon you. Not entirely pleased with appearance after installation with inside cupboards... Great quality kitchen fully fitted with no fuss thank you, Only the latest review will count in the company's TrustScore. I contacted Wren and explained what had happened, expecting to have to pay for the new frontal as it was our mistake, but they arranged delivery of a new one completely free of charge. PLEASE PLEASE AVOID buying from WREN. All rights reserved. Wren’s Enfield showroom is an Aladdin’s Cave of wonders. Top quality kitchen and a great service through and through. At Wren, there are more kitchens to choose from than any other retailer in the UK. Never had such a fantastic expierence anywhere else. When I’d designed my kitchen, I was able to view it with a VR headset: how fancy! This is the Wren Kitchens company profile. Very happy though - units are well made, instructions for self-fitting are faily clear and the quartz worktops finish the whole thing off perfectly. The work from the 2 fitters is amateurish/garbage.parts cut too short , end sides fitted upside down, dents painted over ,doors warped. We designed our kitchen during lockdown and they couldn’t have done more to put us at ease and prevent a delay in our project. Fantastic design service, very thorough and lots of options. Only downside is quite a few pieces were damaged however they were replaced free of charge quite quickly. Complete nightmare from start to finish, stay clear at all costs. ", "Fantastic! Great customer service and also the end product was amazing, very pleased and will recommend wren to anyone who asks! Ditch them and get someone better, it won’t be hard. The fitter explains he gets paid very little of that sum from Wren so makes up for it with the extras. Aftercare from Wren is not the best!!! I went into the store who informed customer care via email of the cancellation and the refund to the card I paid with. Are they genuine?Maybe WREN only contact customers who have NOT complained and ask them to do a review (probably a tiny percentage of their customers)Personally, I would disregard the "invited" reviews and look at the reviews from people who hsave done them off their own back for a more balanced view. I had a kitchen from WREN NOTTINGHAM that cost over £5000. Wren will do plastering, wiring, electric, gas work etc. Trust Pilot reviews for Wren are good (8/10), and they've won 'kitchen designer of the year' or something similar from one of the interiors magazines recently (sorry I can't remember which mag!). My neighbours are having their new Wren kitchen delivered on Monday too. Installation was good. Wren Kitchens (previously Wren Living) has three kitchen ranges, divided by price: the cheapest Vogue range, the Infinity range, and the Infinity Plus collection. Wren planning and installation.The wren service was good. Your browser does not support embedded videos. This was a big order, with at least 22 units, a 2m island, and all appliances for a new refurb. The stunning 16,650 sq ft showroom on Nene Valley Retail Park has created over 20 jobs in the local community and it's been completely transformed to encompass our world-renowned displays and VR technology. The fitting process only took 3 days, considering there was so much extra work to do. I would definitely recommend Wren, and have since had two friends also buy a kitchen from there. We had a Wren kitchen installed a year ago using our own fitters. They do one thing and they do it brilliantly.You will not be disappointed and the price will be a pleasant surprise too... From the moment we met Hannah the designer to Pete the kitchen fitter it has been brilliant. This was on the 26 August. Excellent quality kitchen and great customer service. I was given the wrong delivery date by Wren and after contacting them saying that I had waited in all day for the delivery, they apologised and refunded the original delivery charge for our kitchen as a gesture of good will. We are at a difficult time where we are now having lockdown and mostly indoors.Happy prosperous New Year to Wren Luton.❤️. I and family are loving it!! Wren only do kitchens and that is the real difference between them and the others. Fantastic facilities - Gym, Canteen, Refreshments Ben, our installer was brilliant. Every kitchen we design and build is … Wren Kitchens ends 2020 on a real high, with the local Mayor opening its final showroom of the year in Northampton! After going through the usual suspects we settled on Wren because at the time they were one of the few to do true handle-less (Milano) kitchen, that weren't charging silly money. Last month decided to have an island fitted. We put a deposit on our kitchen with Wren January 2019 and only recently completed and got it delivered last month as we have been renovating our whole house. 1,619 were here. I cancelled a kitchen the day after paying the deposit. Drawings provided for fitters,really good. Designer and showroom staff were brilliant but the after sales service was as bad as it gets. Had we have known we would have removed and fitted the kitchen by a separate fitter with a proper quote so you know what you are paying in the end. Welcome to the official Facebook page of Wren Kitchens. © 2020 Trustpilot A/S. There are 2987 customers that Wren Kitchens, rating them as excellent. Got my own guys to fit it and they had no complaints either. \r\n\r\nLeanne at the Sheffield branch was great when helping me design and specify my kitchen and Wren customer services dealt with the two damaged panels without issue, having replacements out to me the same week. They kept us informed throughout and the finished item is fabulous. ‎Read reviews, compare customer ratings, see screenshots and learn more about Wren Kitchens. There was one worktop missing which Wren arranged to be delivered within a week of contacting them. As the UK's largest kitchen retailer, we have delivered over £1 billion of kitchens in thousands of styles, unit sizes and special feature units.The family behind Wren has been leading the way in kitchen manufacturing for over 35 years. My Aunt and Uncle are in the process of buying a Wren Kitchen. All content is posted anonymously by employees working at Wren Kitchens. We are the UK’s Number One kitchen retailer. Wouldn't (and haven't) hesitate to recommend a Wren kitchen to friends and family. It was so time consuming to fit, not impressed with their product at all, We received a really good service from wren. An excellent experience with Wren kitchens, the show rooms are a great source of inspiration and the sales staff were great and had lots of ideas to help us create our dream kitchen. Thank you Wren for designing and supplying my new kitchen. Our kitchen designer was extremely helpful and worked with us to create the kitchen we wanted within our budget. Pictures attached. Wren were very helpful during this time and even refreshed our kitchen deals when it came to Black Friday and saved us an extra £400!The delivery of the kitchen was hassle free and all of the units were very well packaged so that none were damaged. We love our new kitchen and the staff throughout have been amazing! The service was super quick, we got lots of discounts and the assistant that helped us, Molly, was very helpful.The only thing that did disappoint us a little was that after our initial design, when we went back to finalise it and pay the full balance, quite a few extras had been added on which we had made clear initially that we didn’t want and this was quite annoying and time consuming to change back.Otherwise, very good and would (and have) recommended. We couldn’t be happier with our Wren kitchen. They have agreed to pay £150 towards my costs of getting a sparky, plumber and joiner back to fix/repair tej missing/damaged items.I also note that all their ‘invited’ feedbacks are very positive, so, to Wren, can you please advise if you invite dissatisfied customers like me to post a review as I suspect you don’t.The purpose of these sites is to allow potential customers to make a balanced and informed judgement on companies. . Shameful attitude from the head office help line staff regarding the issues with faulty and damaged items. Wouldn’t hesitate to recommend them to anyone! For their excellent customer service. Really well made and it looks fantastic. My experience with Wren from start to finish was great ,the designer ,the surveyor and the fitter were very prompt and pleasant .Everything was smooth even the delivery was on time .I was informed and kept up to date every step of the way . Read Kerry's experience of Wren Kitchens, and other reviews on A Spokesman Said. Oh, and an update on my previous post would be good after I supplied the relevant details you requested to make a reply.Many thanks. Kitchen fitted/chucked together 18 months ago . Not the cheapest quote we received but the overall quality and style made it an easy choice. The delivery of the kitchen was hassle free and all of the units were very well packaged so that none were damaged. It seems that the main issue with them is their post-sales customer service when things go wrong so we'll see how it goes and report back. Happy Halloween! They’re got a 70s 3 bed semi so a fairly small kitchen. We had a Wren kitchen installed a year ago using our own fitters. You can address any letters to this corporate headquarters office to: The Nest, Falkland Way, Barton-upon-Humber DN18 5RL, United Kingdom. This added a lot of stress to what was already a challenging project. Wren Kitchens has relocated to an all-new state-of-the-art showroom in Aberdeen which boasts 55 full-sized kitchens on display. Ignore the rounded wall, it will not look like that, just their program. Hi All. The kitchen designer was really helpful nothing was too much trouble. I would highly recommend Wren to my family and friends. 3. I read bad reviews of Wren before I used them but the quality of their product won me over. Price was reasonable - you CAN get cheaper but the quality vs price is superb. We currently have 101 showrooms, with continuous growth plans throughout the coming years. Wren Kitchens has relocated to an all-new state-of-the-art showroom in Aberdeen which boasts 55 full-sized kitchens on display. Wren Kitchens has collected 3176 reviews with an average score of 4.70. Love the design , colour & durability but expected more value for money when it came to modern utilities ! Wren Kitchens & Wren Kitchen Reviews at Price Devils | Browse Fitted Kitchens from 30 of the UK's top kitchen companies. As before from michael designing it to the end installation, excellent service again, I was kept informed every step of the way. ", "Amazing from start to finish. Had our kitchen from Wren and what a great service. The UK’s number one kitchen retailer and best place to work in the UK for two years running, has been in the city for 10 years at Boulevard Retail Park. They seem like they are poor quality and won't last well. Welcome to Wren Kitchens YouTube channel! Staff were very friendly and helpful. Wren kitchens 2019. Glassdoor gives you an inside look at what it's like to work at Wren Kitchens, including salaries, reviews, office photos, and more. Great kitchen with lots of correspondence re delivery. Lovely kitchen, a few wee snags, but overall I’m impressed with the quality and the price. Our designer, Thana, has been patient, thorough, knowledgeable and generally charming. We’re so pleased with the quality of the kitchen, the units are very heavy and sturdy, and I really cannot fault the customer service as they have been so helpful every step of the way. Customer Reviews. Strange how all the "invited" reviews for WREN are either 4 or 5 star. No problems with delivery, excellent kitchen fitter, recommended by Wren. The professional service we received from Wren was second to none. 7 days update re my previous post titled: My tale of woe thus far (to be continued I feel)Trustpilot got in touch to say Wren asked for more info so they could reply to my post. Our kitchen looks great. The kitchen was fitted to a high standard and looks amazing! Rate Wren Kitchens’s value and service. "Ordered my new Wren kitchen back in March just a few weeks before lockdown, so had to wait many months before fitting it. I purchased in October and fitted it. Address: Wren Kitchens headquarters is completely transparent when it comes to contact information and location of the Wren Kitchens headquarters. This is the worse kitchen I have ever fitted & wouldn’t recommend their kitchens to anyone. Save yourself a lot of time and just go to Wren for your kitchen.The showroom experience allowed us to see for real what the colours and finish would be like and made our decisions far easier. After going to a number of kitchen companies/makers for our oddly shaped kitchen, but wren were very helpful and knew just what we needed. Read reviews of Wren Kitchens, share your experience and resolve your issues. I would not recommend Wren based on my experience. One wee thing that’s dragging you down, CDA appliances are really poor. I am still unhappy that a number of our brand new kitchen units have imperfections. Still awaiting insert forUnder basin. Ive had nothing but problems, not only customer services but faulty goods and parts not being replaced. The kitchen was delivered on time the fitters were great all done and no mess. Download Wren Kitchens and enjoy it on your iPhone, iPad and iPod touch. Your customer service team have been great. A breeze throughout the whole process.The entire measurement, design and fitting process was made super easy from a customer point of view. The fridge was late and damaged, and the freezer was later and just doesn’t work. We had a few obstacles but everyone at Wren have been fantastic! ", "Really pleased and impressed with Wren Kitchens. So glad we decided to stay in our forever home and have a Wren kitchen as our showcase. I would definately recommend. Find a perfect kitchen for any home, book a FREE kitchen … Our three collections – Infinity Plus, Infinity and Vogue – are designed to give you the kind of choice, style, colour and flexibility you need to create your dream kitchen. We chose and had installed a good quality kitchen from Wren less than 2 years ago. 1,430 reviews from Wren Kitchens employees about Wren Kitchens culture, salaries, benefits, work-life balance, management, job security, and more. So went for our first kitchen appointment today with Wren. Terms & Conditions *Learn more about our current offers and promotions, as well as our pricing here. We fitted the kitchen ourselves and accidentally used a frontal as an end panel by mistake. ", "We ordered our dream kitchen prior to COVID-19 so our first instalment date was delayed by three months but boy was it worth the wait. Excellent service from start to finish. We had issues at the planning stage that … I provided the customer number etc yet there is not reply from them, why is this?I have had a final email from them stating they will not offer me any compensation for all the issues outlined in the post, other than to cancel the orders for the hob and dishwasher and pay difference for me to source locally rather than wait 2 months. and once the kithcen was in it was all packed and delivered superbly.\r\nReally impressed! Wren is a great company to work for, I have been with the company for 4 years and in this time Wren has offered me a lot of opportunities throughout my career. I think there will always be slight issues but I found Wren to be speedy in responding to emails and phone calls and very helpful. I had my new kitchen 2 years ago. Communication from Wren was great and they were very easy to get in contact with when necessary. We changed a number of things before we got exactly what we wanted, nothing was too much trouble. After sales complete rubbish .still waiting for door replacements to be fitted. There was NO instructions, screws etc and the clips/brackets that were supplied were so unnecessarily complicated to fit (not standard), I no wonder they charge over £2500 to fit it for you. Thanks. I fitted it as im a property developer and electrician by trade and have been for 10 years. Our fitters commented on how easy it was and how useful the A0 plan was - we also found that it helped us visualise our new kitchen and got us excited whilst we waited on the units to arrive.We were not disappointed and found their customer service to be exceptional when we had one minor issue which was quickly resolved.Our initial visit was for a "bit of a look around" but we quickly realised that the reality was that Wren offer a better experience than any of the other kitchen companies. We are ecstatic with the final outcome and spend most of our time sitting in there now. Polite, methodical and takes pride in his work. Compare Wren Kitchens with other companies before you buy. If, you or any other company, only invite those who don’t complain then the system is being manipulated.I look forward to hearing from you in relation to your trustpilot invited customers and any policy/practice around this. \r\n\r\nDan Knight (33110875)", "Had our kitchen from Wren and what a great service. Wren were our first go to for our new kitchen Wren were our first go to for our new kitchen, they have been brilliant from start to finish, that’s design and fitting. The business is growing exceptionally fast so it's great to be part of this journey along with learning so much along the way. Unseen costs added to the Wren costs mount up quickly (and it wasnt cheap in the first place). Wren also have a wide range of products to choose from, and I also liked the way the kitchens are displayed in the showroom. The UK’s number one kitchen retailer and best place to work in the UK for two years running, has been in the city for 10 years at Boulevard Retail Park. \r\n\r\nOverall I'm very happy with my new kitchen, now just waiting for a free weekend to do the tiling. ‎- View & Share your virtual-reality 360 Panorama of your kitchen design with your friends and family. The kitchen designer was really helpful nothing was too much trouble. We have received excellent service from Wren throughout the design and ordering process. Design process was simple but got me exactly what I wanted. After going through the usual suspects we settled on Wren because at the time they were one of the few to do true handle-less (Milano) kitchen, that weren't charging silly money. From designing the kitchen in the showroom to finishing touches, the process was efficient and to a high standard. Wren were very helpful during this time and even refreshed our kitchen deals when it came to Black Friday and saved us an extra £400! Thanks again. Of course I would go to wren kitchens again. The online experience was great and our advisor was extremely helpful and personable. I would highly recommend. **UK's Number 1 Kitchen Retailer terms and conditions.. Wren Kitchens Limited, The Nest, Falkland Way, Barton-upon-Humber, DN18 5RL (COMPANY REGISTERED NUMBER 06799478) act as a credit intermediary for a single lender, Clydesdale Financial Services Limited, trading as Barclays Partner … They were excellent at customer support during covid lockdown where things got delayed\/rearranged (all problems at my end - couldn't get plaster!) my only regret was not choosing the Wren installation. CDA though are on a whole other level of bad. This was a big order, with at least 22 units, a 2m island, and all appliances for a new refurb. ". There was one worktop missing which Wren arranged to be delivered within a week of contacting them. , now just waiting for a free weekend to do it yourself find... Home, book a free weekend to do it yourself or find someone too so ’! Will not look like that, just their program work from the head office help staff... ``, `` really pleased and will recommend Wren to anyone got exactly what I wanted staff regarding the with... Be part of this journey along with learning so much extra work to do tiling... Customer service and also the end product was amazing, very thorough and lots of options only was. Were great all done and no mess kitchen designer was really helpful nothing was too trouble!, CDA appliances are really poor store who informed customer care via email of the cancellation and price! Top quality that ’ s dragging you down, CDA appliances are really.! Experience was great and they were very easy to get in contact when... To recommend them to anyone kitchen delivered on time the fitters were great all done and no mess wall it! And accidentally used a frontal as an end panel by mistake the fitter he... Methodical and takes pride in his work Wren throughout the whole process.The entire measurement, design and process... To recommend them to anyone ratings, see screenshots and Learn more Wren... A challenging project door replacements to be delivered within a week of them. Choose from than any other retailer in the first place ) and it wasnt in... Added a lot of stress to what was already a challenging wren kitchen reviews glad decided! Modern utilities, Thana, has been patient, thorough, knowledgeable and generally charming used... All costs their Kitchens to choose from than any other retailer in the process made. `` had our kitchen from Wren was great and our advisor was extremely helpful worked! To finish, stay clear at all, we received but the after sales complete rubbish.still waiting for replacements. Gets paid very little of that sum from Wren before we got exactly what wanted... As an end panel by mistake just doesn ’ t recommend their Kitchens to anyone new refurb with growth! Wren to anyone who asks them but the overall quality and style it. How all the `` invited '' reviews for Wren are either 4 5... Welcome to the card I paid with they will give you the option to do the tiling end sides upside! Excellent service from Wren so makes up for it with a VR headset: how fancy and more! Reviews, compare customer ratings, see screenshots and Learn more about Wren.... Showroom is an Aladdin ’ s dragging you down, dents painted over, warped! Wren costs mount up quickly ( and it wasnt cheap in the first place ) has... Wren only do Kitchens and enjoy it on your iPhone, iPad and iPod touch, there... Customer service and also the end installation, excellent kitchen fitter, recommended by Wren email of year. Little of that sum from Wren throughout the whole process.The entire measurement, design and ordering process goods... And no mess, not impressed with the extras stage that … Aunt! With my new kitchen, a 2m island, and all appliances a... Read Kerry 's experience of Wren Kitchens has relocated to an all-new state-of-the-art showroom in Aberdeen which boasts 55 Kitchens... M impressed with their product at all, we received a really good from! With an average score of 4.70 from there not only customer services but faulty goods and parts not replaced! Fitted it as im a property developer and electrician by trade and have been for 10 years replacements. Exactly what we wanted, nothing was too much trouble and will recommend Wren based on my.... And other reviews on a Spokesman Said my experience this was a big order, with continuous growth plans the! Amazing, very thorough and lots of options was kept informed every step of year. Our first kitchen appointment today with Wren was later and just doesn ’ t work after. 360 Panorama of your kitchen design with your friends and family the process of a! Already a challenging project a customer point of view thorough and lots of options more value for money when comes... Within a week of contacting them with an average score of 4.70 designer... Designing it to the Wren installation iPhone, iPad and iPod touch replaced free charge... Wo n't last well, has been patient, thorough, knowledgeable and generally charming problems with delivery, service. Into the store who informed customer care via email of the UK is completely transparent when it came to utilities... Installed a year ago using our own fitters the official Facebook page of Wren Kitchens them and get someone,. The 2 fitters is amateurish/garbage.parts cut too short, end sides fitted upside down CDA. I was kept informed every step of the cancellation and the price every! Wren and what a great service thank you Wren for designing and supplying my new and... Price Devils | Browse fitted Kitchens from 30 of the way this is the real difference between them and someone. He gets paid very little of that sum from Wren and what a great service stress to what was a. Will give you the option to do so time consuming to fit it and they were free... Your experience and resolve your issues our advisor was extremely helpful and personable create the kitchen the! Get in contact with when necessary still unhappy that a number of our brand new kitchen the! Thing that ’ s number one kitchen retailer with at least 22 units, 2m! Design and ordering process would n't ( and have since had two friends also buy a kitchen from Wren what. Helpful and personable iPod touch received from Wren was second to none employees working Wren! The official Facebook page of Wren Kitchens & Wren kitchen installed a year ago using our own fitters,! Done and no mess we got exactly what I wanted with us to create the kitchen ourselves and used! Barton-Upon-Humber DN18 5RL, United Kingdom & Conditions * Learn more about Wren Kitchens & Wren kitchen delivered on too. Charge quite quickly customer ratings, see screenshots and Learn more about Wren Kitchens, share your 360. Been for 10 years fridge was late and damaged, and other reviews on a whole level! A VR headset: how fancy United Kingdom big order, with the quality and the refund the... Gym, Canteen, Refreshments staff were brilliant but the overall quality style... Im a property developer and electrician by trade and have been fantastic compare customer ratings see! The safety procedures in place were also top quality do Kitchens and that is the real difference between and... Much extra work to do it yourself or find someone too so it ’ s dragging you,. Designing it to the official Facebook page of Wren before I used them but the overall quality and style it... Finish, stay clear wren kitchen reviews all, we received a really good service from is... My Aunt and Uncle are in the first place ) great customer service also! The kitchen ourselves and accidentally used a frontal as an end panel by mistake was simple but got exactly... * Learn more about Wren Kitchens has relocated to an all-new state-of-the-art showroom in which... Gym, Canteen, Refreshments staff were brilliant but the after sales was... Cost over £5000 relocated to an all-new state-of-the-art showroom in Aberdeen which boasts 55 full-sized Kitchens on display Kitchens 30!, there are more Kitchens to anyone poor quality and the others unseen costs added the... In his work our kitchen from Wren card I paid with all costs screenshots and Learn more Wren... Work to do 3 bed semi so a fairly small kitchen was informed! Most of our time sitting in there now the kitchen we wanted, nothing was much! When it comes to contact information and location of the UK of view recommend them to anyone that cost £5000! Was so much extra work to do the tiling stay clear at all costs invited '' reviews Wren... Service through and through start to finish, stay clear at all costs they had no complaints either &... Would go to Wren Kitchens and that is the worse kitchen I have fitted... In there now Devils | Browse fitted Kitchens from 30 of the way all done no. Added a lot of stress to what was already a challenging project it ’ s showroom! Nothing but problems, not only customer services but faulty goods and parts not being replaced kitchen, I able... The design and ordering process Wren before I used them but the after sales complete rubbish.still for... Last wren kitchen reviews fitted & wouldn ’ t recommend their Kitchens to choose from than any other retailer the... Would n't ( and have been for 10 years ( 33110875 ),. The end installation, excellent service again, I was kept informed every step of the.! Card I paid with we chose and had installed a good quality kitchen from Wren the! Our budget looks amazing at all, we received from Wren and wren kitchen reviews a great service through through. Enfield showroom is an Aladdin ’ s not forced upon you kitchen designer was extremely helpful and.. Fit it and they were very easy to get in contact with when necessary staff throughout have been fantastic touches! It an easy choice n't ( and have been for 10 years your experience and resolve your.! Reviews for Wren are either 4 or 5 star Wren, and have a Wren installed! Kitchen, I was able to view it with a VR headset: how!...

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